Frequently Asked Questions
Everything you need to know about your Acanva shopping experience.
What materials are used in Acanva furniture?
Acanva furniture is crafted using premium materials, including high-density foam, solid wood frames, and a variety of high-quality fabrics such as performance velvet, linen, and top-grain leather to ensure durability and comfort.
How long does shipping take for large furniture items?
Standard shipping typically takes 7-14 business days. For oversized items like sofas and sectional sets, we use specialized freight carriers to ensure safe delivery, and you will receive a tracking number once your order leaves our warehouse.
Do you offer white-glove delivery and assembly?
Yes, we offer white-glove delivery services in select areas. This service includes bringing the furniture into your room of choice, full assembly, and the removal of all packaging materials.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please note that return shipping fees may apply, and original shipping costs are non-refundable.
Does my furniture come with a warranty?
All Acanva products come with a limited 1-year warranty covering manufacturing defects in materials and workmanship. This ensures your investment is protected against structural issues under normal residential use.
Can I request fabric swatches before purchasing?
Absolutely. We understand that color and texture are vital for your home decor. You can order a set of fabric swatches through our website to help you make the perfect choice for your space.